Is specialty coffee scaleable? How do we think and act in order for our businesses to succeed long term? What role does delivery of flavor, knowledge, and consistency play in giving your company the depth and soul needed to truly execute on a high level of quality over the long haul? Great questions that we get answers to and …
When you take on the role of manager you are hooked into a bunch of dynamic relationships not the least of which is between you and your boss. Unfortunately we can tend to miss one another in these situations and this breeds tension. Today we chat…
It’s Founder Friday!!! I am honored to have David Schomer of Espresso Vivace join us on the show as his company celebrates it’s 30th year. Since it’s founding in 1988 Espresso Vivace has been home to David’s groundbreaking and paradigm shifting experiments with espresso coffee and drink presentation. His work has been foundational and formative in the lives of countless …
Changing things in the shop can either make things better or make things worse. Of course you need to have a good idea or solution, but, once you have that, it is all about HOW you go about implementing the change. Today I am presenting to you some guidelines, A workflow of sorts, that will help you make changes that …
Hey! Coffee Fest Baltimore 2018 was fantastic and I got to visit and chat with three fantastic people for this KTTS episode. What are people looking for at an event like this? What are the things you, as a coffee retailer should be pursuing and focusing on as you go out to acquire knowledge and build your business? How can …
Tasting coffee gives us a window into where the coffee came from and what it’s potential can be. Those who work in green buying and sensory analysis are tasked with tasting the truth of a coffee and deciding how it will turn up on retail shelves the world over. Today we are talking with 2014 World Cup Tasters Champion, …
We all want to find the right job, right? For many of us though we end up having to settle on something that does not quite fit and end up feeling stuck. How can we take the first steps in the direction of a career that is perfect for us? What is involved in taking charge of and setting the …
Clean and well functioning equipment is definitely one of the keys to the shop! Problem is that we tend to lose those keys and end up with problems that could have been prevented with some basic attention to regular maintenance. To talk with us about best practices and key areas to invest time, attention, and resource into we …
It’s Founder Friday! Today we get to chat with one of the key players in the Seattle coffee shop scene, Jill Killen. For the past 16 year she has run coffee shops and has been dedicated to serving and investing into her staff and the community through them. We talk about her start in coffee, how she became the owner of …
Good authority changes lives and can change the world! It all starts with with how we show up for the people we lead and the way we facilitate both theirs and our growth in a people-first culture. In the current climate where being a boss or having authority is rightfully met with skepticism, having the road map and the tools …
