It’s Founder Friday and today we get to hear from the 2x Barista Champion of China and owner of M2M Roasters & Uni Uni Coffee , Jeremy Zhang. In this conversation we get a look into Jeremy’s road to specialty coffee through competition and the founding of his coffee businesses M2M Roasters and Uni Uni Coffee. We discuss the challenges …
133 : 5 Keys to Successful Wholesale w/ Sarah Richmond
Wholesale! It is a vital part of both your success as a roaster-retailer, and the success of specialty coffee globally. Setting up a program that is sustainable, true to your values, and serves your team and your customers well is an absolute priority. It is no small task to venture into the world of wholesale as there are a lot …
131 : The Strong Women of Coffee w/ Laura Gonzalez
Our industry is blessed to have so many wonderful women contributing their greatness and inspiring us all. Laura Gonzales knows this to be true and founded the Strong Women of Coffee project to help them tell their story and give them a voice. Today we chat with Laura about her experience in running this project and what she has learned …
129 : Founder Friday w/ Casey & Jeremy Miller of The Mudhouse, St. Louis, MO
The Mud House stands as a am amazing representation of where passion, genuine love of people, and a consistent pursuit of quality can take you. For 10 years now Casey and Jeremy Miller have been operating one of St. Louis’ best coffee shops that gives their customers a taste of excellent coffee, food, and hospitality all under one roof. In …
127 : Passion and Curiosity: A conversation w/ Starbucks Global Sr. Project Manager, Major Cohen
No matter where we are in specialty coffee, we have all benefited in some way from the influence of Starbucks and their immense impact on the world stage. Today we get to learn from someone who has not only been in specialty coffee since it first came on the scene in the 70’s but has been at the forefront of …
126 : Kids in the Coffee Shop! An exploration of two different approaches
Kids! When you open a shop you are bound to be serving these little hot chocolate drinking future baristas right along side their single-origin cortado drinking parents. The question is, are they welcome?How do we view them? How do you serve them and still serve your older clientele well? What if we want to focus more on the grown ups? …
125 : Confidence in Conflict w/ Kwame Christian : A framework for Compassionate Curiosity
Negotiations…No matter what you do in coffee, you negotiate all the time. Whether it is for a raise, a better price from a supplier, or a lease for a new location. The question is not whether or not you negotiate, but do you do it well? Do you get taken advantage of? Do you put others on edge? The fact …
121 : Working from Your Strengths w/ Strengths Finder Guru, Lisa Cummings
We really do tend to put too much emphasis on what is wrong with us and others. We focus on our weaknesses and simply overlook our strengths. This missing a huge piece of what makes a successful and fulfilling career. Do you want to be able to identify your strengths and use them at work? Would you like to be …
118 : Founder Friday w/ Phil & Sebastian Coffee Roasters founders, Phil Robertson and Sebastian Sztabzyb
It’s Founder Friday! Today we get to sit down and learn from the founders of Phil and Sebastian Coffee Roasters, Phil Robertson and Sebastian Sztabzyb! In the course of 11 years, Phil and Sebastian have gone from a small farmers market stall, to an award winning and internationally respected roaster retailer with 5 thriving cafes, a robust wholesale program, and …
116 : Understanding Gentrification w/ Dr. Stacey Sutton
Coffee shops have become a symbol of gentrification, a process that is made up of a mix of opportunism, policy, and politics resulting in the displacement of communities. As people who tout the love of community and people as being core in our values this issue should worry us. Understanding gentrification is key to being able to take steps in …