181 : Organizational Self-Knowledge

Chris DeferioBusiness, Leadership, Podcast, Uncategorized

How well do you know your business? I’m not talking about the numbers and the stuff that is accessible through the POS or spreadsheets. I am talking about the life of the business and the people and cultures that make it up. The incredible number of intangibles that create the life of an organization. A lot of us assume we …

166 : Founder Friday! (Special Curated Edition) : Four Awesome Perspectives on Caring for Staff from past Founder Friday Episodes

Chris DeferioFounder Friday, Leadership, Management, Podcast, Uncategorized

From the Founder Friday vault we are diving into the subject of how to care for your staff, staff culture, and setting up yourself and your people for success with amazing past guests Lauren Crabbe of Andytown Coffee Roasters San Fransisco, Dorian Bolden of Beyu Caffe and Beyu Blu,Durham, NC -Jonathan Rubinstein of Joe Coffee Company NYC, and Kathy Turiano …

142 : Entrepreneur Interviews from Coffee Fest NYC!

Chris DeferioPodcast, Uncategorized

I am so excited to share these interviews from the show floor at Coffee Fest NYC! I had the chance to interview the amazing British Coleman & Shabria Quinn Robinson who are in the very early planning stages of their business, “Pour Coffeehouse and Lounge” in Saginaw, MI. Then I got to interview Owner Peter Moses who is right in …

141 : The 27 Challenges Managers Face w/ Bruce Tulgan

Chris DeferioPodcast, Uncategorized

If you are in management you know that it is not each day can bring a new set of challenges. It just so happens that there are 27 particular challenges that are common to almost all managers and we are going to explore a few of these in todays episode with returning guest, Bruce Tulgan. Bruce is the founder of …

063 : What Your Roaster Wants you to Know w/ Rob Hoos, Author, Modulating the Flavor Profile of Coffee

Chris DeferioBarista Craft, Podcast, Roasting, Supply Chain, Uncategorized

There are a ton of factors that influence the flavor of coffee. Some of the most significant factors happen during the roasting process. Todays guest, Rob Hoos is author of the book Modulating the Flavor Profile of Coffee, a book that breaks down and explores those elements inherent in the roasting process. In this episode we talk about the book, …

062: World Barista Champion 2017, Dale Harris, Has Bean Coffee

Chris DeferioBarista Craft, Career, Leadership, Podcast, Uncategorized

2017 World Barista Champion, Dale Harris of the of Has Bean Coffee in the UK talks with us about his winning presentation, lessons from both his professional and competition career, his advice to baristas, and what are the most pressing things that  we in coffee service should be focusing on and more! Dale brings both an elevated and grounded view …