Stop Lying

Chris DeferioPodcast

It is something we all do in ways we don’t really think of as damaging. Lying to ourselves and others comes in the form of often well-meaning affirmation but, in the end, holds people back and erodes trust.  Today shift break we talk about how…

Unofficial Trainers & Fair Compensation

Chris DeferioPodcast

“Just show them the ropes” is a phrase we use when giving baristas the extra responsibility of helping bring up a new hire. This usually is done with little warning and almost never with any extra compensation for the barista who now must work twice…

People…not Objects

Chris DeferioPodcast

It’s easy to write off someone and treat them in a way that dehumanizes for the sake of convenience. We tend to make ourselves out to be better, and others worse. Today we chat about treating people you work with in the cafe with like they are…

Learning -vs- LEARNING

Chris DeferioPodcast

With an abundance of available resources we tend to horde knowledge and never truly apply it to our lives. Is our quest to learn getting in the way of our growth? Today on Shift Break we talk about how to learn and grow in a way that truly makes a…

146 : How to Host a Throwdown w/ Justin Shepherd of Spencers Coffee, Bowling Green, KY

Chris DeferioBarista Craft, Podcast

Want to know what goes into hosting a killer throwdown that energizes your baristas and brings the community together? Well your in luck because today we are talking with the creator of one of the nation’s biggest and most successful throwdowns, Justin Shepherd! Justin owns Spencers Coffee in Bowling Green, KY and has been hosting the “My Old Kentucky Throwdown …

145: Founder Friday w/ Red Rooster Coffee Roasters co-founder, Haden Polseno-Hensley

Chris DeferioFounder Friday, Leadership, Podcast

Today on Founder Friday we get to hear from Haden Polseno-Hensley, Co-Founder of one of my favorite coffee companies, Red Rooster Coffee Roasters in Floyd, Virginia! The values that drive the company, the quality of the people, the way they invest in their community and staff, and the quality of their coffee… all reasons why I admire Red Rooster and …

144 : A Conversation with 2019 U.S. Barista Champion, Sam Spillman!

Chris DeferioBarista Craft, Career, Podcast, Training

The Champ is in the house! 2019 U.S. Barista Champion, Sam Spillman of Dillanos Coffee Roasters joins me for this very special episode. In our conversation we discuss the evolution of her coffee career, her love for the community, what drives her as a professional, competition, challenges she has faced developing as a competitor, her first origin trip, balance in …