037 : Chocolate & Coffee w/ Brian Beyke : Understanding Craft Chocolate

Chris DeferioBarista Craft, Podcast, Supply Chain, Training

Chocolate and coffee seem to be made for each other! Whether you are having a simple well made mocha or pairing a bar with a single origin espresso, chocolate can compliment, enhance, and make more accessible the specialty coffee we serve. Yet, as much as we know about coffee, we tend to fall short when it comes to this very important …

036 : A conversation with WBC ’14 champion, Hidenori Izaki

Chris DeferioBusiness, Career, Podcast, Training

This week we get to chat with 2 time Japanese Barista Champion and 2014 World Barista Champion, Hide Izaki! We talk about his path to the WBC, the distinctive traits of the Japanese coffee culture, what has he learned and experienced in his travels , the importance of failure, what is his #1 piece of advice to baristas, and how we can build our …

035 : The Consumer Revolution w/ Kevin Sinnott

Chris DeferioHospitality, Podcast, Supply Chain, Training

Kevin Sinnott is the author of the books The Art and Craft of Coffee and Great Coffee, blogger at CoffeeCompanion.com, producer of Web TV series Mission Coffee Can and creator/host of CoffeeCon, the Consumer Coffee Festival. He’s appeared in Oprah Winfrey, ABC-TV’s 20/20 and many other television shows talking about coffee. He’s frequently quoted as an independent coffee expert. Sinnott …

034 : Pour Over & Batch Brew w/ Ryan Soeder

Chris DeferioBarista Craft, Coffee Tech, Podcast, Training

Pour over coffee is often seen as a sign that you take coffee seriously. It implies a level of quality not usually reserved for plain ol’ batch brew. Batch brew is seen as a bit more pedestrian. Customers may even assume that, compared to pour over, batch brew is inferior in quality. The truth? It all depends. Today we take …

033 : Founder Friday w/ Katie Startzman / Owner of Native Bagel Co. Berea, KY

Chris DeferioFounder Friday, Leadership, Management, Podcast

KATIE STARTZMAN Click to SUBSCRIBE! Katie Startzman was raised in the northeast but has called Berea, Kentucky home for more than 20 years. Before founding Native Bagel Company, she worked in the nonprofit world, organized a large community garden, and wrote “The Knitted Slipper Book.” She decided to explore the food business because nothing makes her happier than handing people something …

032 : Making Order out of Chaos : Dealing with Groups Ordering in the Cafe

Chris DeferioBarista Craft, Hospitality, Management, Podcast, Training

Fear, frustration, stress…we all have experienced one or more of these feelings when we deal with groups in the cafe. Be they a family, friends, or study group we can sometimes have trouble managing the group dynamic and the chaos that can often accompany it. In spite of all this though the group does not represent a hurdle to jump over …

Tips for Conducting Great Staff Meetings

Chris DeferioPodcast

SHIFT BREAK #31 Regular staff meetings are one of the most important tools for energizing, equipping, informing, and affirming. In order to get the most out of these meetings we will be covering several tips that I have seen work wonders in conducting…