For some reason we tend to think people can read our minds. When we communicate generally but expect specific results we are setting ourselves and everyone else up for a lot of tension and confusion. On today’s Shift Break we will dive…
We take for granted the kinds of interactions and connections we make in the course of our daily professional barista lives. An incredible variety of people with unique and interesting stories and perspectives pass through our doors daily. Coupled with the story of coffee itself, this business is a rich and fascinating one. Those are the motivations that led today’s …
For this 3rd episode of the Rate of Rise Live Series! We are talking with the always thought provoking, Karl Wienhold, Author of the book, Cheap Coffee! The RoR Live Series is a project in partnership with taking the popular and to the SCA 2022…
Welcome to Rate of Rise Live! Episode #2 brought to you by Roast Magazine! I am thrilled to have had the opportunity to partner with Roast during the SCA 2022 Global EXPO in Boston to have some live face-to-face interviews with 10 of the coffee…
Welcome to Rate of Rise Live brought to you by Roast Magazine! I am thrilled to have had the opportunity to partner with Roast during the SCA 2022 Global EXPO in Boston to have some live face-to-face interviews with 10 of the coffee industry’s…
After a rush, an event, or any situation where there is tension and the need to perform well as a team (pretty much any time) there are always a lot of thoughts and emotions that people have. Unfortunately we tend to simply carry on as though it never…
Accurately tasting coffee can be a daunting task. Add to that the pressure of competition or just the daily work of the bar, and being focused, confident, and at ease while dialing in or making flavor determinations seems all but impossible. These are all however attributes that today’s guest possesses and has honed over their career to be able to …
Some of the reasons we do not take the next step to delegate management or take the next step in our business is because we feel we are not ready. It seems embarrassing to not have it all together when you’ve over authority to someone like a manager…
Our industry is one focused on creating memorable experiences for guests of our shops. Being detail oriented is part of our hospitality to people because we know that when all those little things come together, they deliver a real impact. This is what driven today’s guest throughout his illustrious career working for some of the worlds most prestigious hotels and …
Welcome to this special edition of the Founder Friday series! We have an incredible collection of interviews from some of the world’s best coffee shop operators and entrepreneurs. Within each interview are gems of wisdom that help us move ourselves and the industry forward. In this special edition of Founder Friday I went back into the archives to mine those …
