Today on Founder Friday we get to explore the Coffee Maverick himself, David Morris! David J. Morris is Founder and Co-CEO of Dillanos Coffee Roasters, based in Sumner, Washington. Dillanos sells wholesale coffee and other supplies to specialty coffee retailers across the U.S. and several countries. He is a serial entrepreneur, leadership expert, and commercial real estate investor. David, …
Performance reviews have become a place where we tend to unload on the barista all the issues we have been seeing over the past months. They tend to be frustrating because they include some surprising bits o feedback that are news to the barista and…
Designing a coffee bar requires a lot of forethought and attention to detail. Unfortunately, it is often he case that bars are designed for looks and not functionality. This creates a huge amount of problems down the road with the way you baristas work, the speed of your drink prep, the way customers feel when ordering, and much more. …
Here we go! Stories from the Ground is a series of interviews that are designed to give you insights and guidance on how to thrive in the midst of the COVID crisis by hearing from amazing cafe owners and learning from their stories and experiences dealing with the shutdowns, caring for their staff, serving their customers, and keeping …
It can sometimes be hard to find qualified employees and when we see great baristas at other shops we “can’t help” thinking of offering them a job in our place. But there is a bit of an ethical problem here. When we cross a certain line, we are…
The sheer number of things we need to focus on in small business is overwhelming. Amidst the sea of tips, tricks, and tools we know we “should” utilize there are a few things that are absolute musts. Today we are going to hear from one of the world’s leading voices in running a successful small business, Henry Lopez. …
We are back! Stories from the Ground is a series of interviews that are designed to give you insights and guidance on how to thrive in the midst of the COVID crisis by hearing from amazing cafe owners and learning from their stories and experiences dealing with the shutdowns, caring for their staff, serving their customers, and keeping their businesses …
We are back! Stories from the Ground is a series of interviews that are designed to give you insights and guidance on how to thrive in the midst of the COVID crisis by hearing from amazing cafe owners and learning from their stories and experiences…
When we onboard new baristas we usually schedule them for a “Shadow Shift”. he intent is that they are to learn the ropes, observe and absorb how things are done, which will help prepare them for work on the bar. That’s the hope. In reality it…
Whether you employ in-house techs or you need to work with outside coffee tech services, today’s episode is a must listen! The cafe is a complex mix of many different professional relationships. The relationship between a shop and the coffee tech can be a tense one because it is centered around emergencies. In order to work well with the …
