Jonathan Rubinstein Bio CLICK HERE TO SUBSCRIBE! Jonathan Rubinstein, President & Founder of Joe Coffee in NYC and Philadelphia joins us on the show today to talk about coffee business, Hospitality, the keys to their success in growing from 1 store in 2003 to 16 locations today, the recent investment from Danny Meyers’, Union Square Hospitality Group, and the challenges and …
016: Raising the Bar on your Customer Experience w/ Michael Butterworth
Episode 16: Raising the Bar on your Customer Experience w/ Michael Butterworth CLICK HERE TO SUBSCRIBE! The customer experience can make or break your cafe. There are so many seemingly small things that can derail the customers enjoyment of your shop. How can we raise the bar and focus our energy on the places that really count? What are some of …
015 : What to do if You don’t Advance w/ Anne Nylander : How to take the next step in your barista/coffee career
CLICK HERE TO SUBSCRIBE! Sometimes, in spite of doing all the right things and taking all the right steps, advancement just does not happen. Today we talk with Anne Nylander about how to navigate the tricky terrain of leaving your job in pursuit of the next step in your career. We talk about how to bring up the topic with …
014 : A Barista’s Guide to Advancing: How to take full advantage of where you are and set yourself up for success in coffee
KTTS 014 : A Barista’s Guide to Advancing: How to take full advantage of where you are and set yourself up for success in coffee CLICK HERE TO SUBSCRIBE! We all want to make progress and be fulfilled in our work. For many of us though frustration in our jobs causes us to not take full advantage of our current role …
013 : Leadership & Management Master Class w/ Eva Attia : Leadership | management | hiring | career
Ep: 013 / EVA ATTIA: Leadership & Management Master Class CLICK HERE TO SUBSCRIBE! So you want to be a better leader or manager? Have we got a show for you! On this episode Eva Attia, the Director of Retail Operations for Portland Roasting Coffee, is our guest. Eva is just an amazing professional and today she shares her insights & advice gained from 20 years of coffee …
012 : Lauren Airola of Onyx Coffee Lab : A Journey Into Management & Back
KTTS 012 : Lauren Airola of Onyx Coffee Lab : A Journey Into Management & Back CLICK HERE TO SUBSCRIBE! Going from barista work to take on a management role can be a tough transition. It can also be a very rewarding one both personally and professionally. On this episode we talk with Lauren Airola about her experiences as a barista and a …
011 : Founder Friday w/ Maxwell Mooney, Narrative Coffee : hospitality / building relationships / coffee quality
It’s the second edition of Founder Friday and today we get to hear the story and learn from the experiences of Maxwell Mooney who owns Narrative Coffee in Everette, WA. We discuss how he got started in coffee, his driving vision for Narrative, how competitions and the coffee community helped shape that vision, and much more! I hope you enjoy …
010: How Are Competitions Relevant? w/ Jess Steffy: Barista competitions / Coffee Shops / Employee engagement / Professional growth
010: How Are Competitions Relevant? w/ Jess Steffy: Barista competitions / Coffee Shops / Employee engagement / Professional growth Are barista competitions relevant what I do on the bar every day? How does my business benefit from sending staff to compete? These questions are asked by almost everyone at one time or another when they consider a coffee competitions. Today …
009 : How to Approach Data and Metrics w/ Simon Ouderkirk : Simon shows us how we should be thinking of numbers and their relation to our shops, baristas, and businesses
Data, Metrics, Measurements…they play a critical role in the success of your shop. But how we approach the information available to us will determine how well we use it. Today Simon Ouderkirk a former coffee professionalwho now works with Automattic (the company behind WordPress.com, WooCommerce, and JetPack) talks to us about how we can best approach data and make it work for …
008 : Finding Joy in Coffee w/ Nathanael May
KTTS 008 : Finding Joy in Coffee w/ Nathanael May CLICK HERE TO SUBSCRIBE! Joyfulness in our work is something we all would like more of. Nathanael May joins us to discuss how we can cultivate joy in our work in coffee. Being a barista and remaining joyful throughout the day can be challenging especially when things just seem to be …
