047 : Mastering Latte Art : Some of the worlds best latte masters weigh in!

Chris DeferioBarista Craft, Career, Podcast, Training, Uncategorized

Ah Latte art…that ubiquitous often ill used symbol of specialty coffee in the eye of the consumer and to the professional both a creative outlet and a seal given to a well made drink. This week we sit down to talk all about latte art with four accomplished latte artists: Jibbi Little, Antoine Franklin, Kenny Smith, and Christopher “Nicely” Alameda. …

046 : Death by Comparison : How we practice it and ways to avoid getting caught up in it

Chris DeferioBarista Craft, Career, Leadership, Podcast

In the coffee world, like anywhere else, we love to compare ourselves to other baristas, managers, owners etc. and see how we stack up. Often this can lead to stress, worry, depression, lack of clarity, wasted energy, loss of opportunity, and many other negative consequences. In today’s episode we explore some of the ways negative comparisons can damage your shop …

045 : Simple, Powerful Hospitality w/ Philip Turner

Chris DeferioBarista Craft, Leadership, Podcast

Providing amazing hospitality for the guests in your shop does not have to be complicated. Today’s guest, Philip Paul Turner, Manager at  Sunergos Coffee, shares his 3 step approach to providing great hospitality that has become his mantra to the staff at his shop and it can transform the way you welcome people into your space. I get to work …

044 : Navigating Mistakes and Failure : Best Practices for overcoming the problems we bring with us to the cafe

Chris DeferioBarista Craft, Career, Podcast, Uncategorized

Even though mistakes and failure in coffee are a normal part of the learning process they can be hard to deal with, embarrassing, and often can derail our progress. Today we talk about some best practices I have discovered from personal experience for navigating both the small and the serious failures we all have or will encounter as we continue …

043 : Founder Friday w/ Kathy Turiano: Joe Bean Coffee Roasters

Chris DeferioCareer, Founder Friday, Leadership, Management, Podcast, Uncategorized

This Founder Friday we talk with Kathy Turiano, Co-Owner of the award winning, Joe Bean Coffee Roasters in Rochester, NY. In this episode you will hear the epic story of how Joe Bean embraced radical change to come back from major set backs early on in the life of the business. I know you will find their example of over …

042 : Supplying and Selecting Equipment w/ Steve Rhinehart: Prima Coffee

Chris DeferioBarista Craft, Leadership, Management, Podcast, Uncategorized

There are many hands that contribute to specialty coffee ecosystem. In addition to farmers, green coffee importers and roasters supplying our shops we all rely on specialty coffee equipment suppliers to get the gear we need to make great coffee. Just like sourcing great coffee, the best suppliers are very particular with what they stock and offer. Today to explore …

041 : Standing for the Art of Coffee w/ Luke Adams, Standart Magazine

Chris DeferioBarista Craft, Career, Podcast, Supply Chain, Uncategorized

STANDING FOR THE ART OF COFFEE One of the best places we can go to gain inspiration, be educated, find insight, and experience life in a different and deeper way is printed page. In the midst of an endless sea of available content, Standart Magazine stands out as a leader in this arena for specialty coffee. Content Director for Standart Magazine, Luke …

039 : Lessons from the Restaurant Industry w/ Eric Cattiatore : The 6 traits of the most successful restaurant professionals

Chris DeferioBarista Craft, Career, Leadership, Management, Podcast

Eric Cacciatore is the host of the #1 Podcast for the restaurant industry, Restaurant Unstoppable! A podcast that brings together some of the best and most successful hospitality professionals and seeks to draw out wisdom, advice, and insights to help us also be successful in our hospitality careers. In this weeks show Eric is sharing with us the top 6 …

038 : Founder Friday / Narrative Coffee Part 2 w/ Maxwell Mooney : His experience after opening his first brick and mortar

Chris DeferioCareer, Founder Friday, Leadership, Podcast

He’s Back!!! Maxwell last joined us on the show back in February 23rd on episode #11 before the opening of his first brick-and-mortar space for his company, Narrative Coffee. It’s been 4 1/2 months and Narrative has had their soft opening, grand opening, and Maxwell has learned a lot through the process. Now he is back on the show to …