506 : Critical Workflows Every Coffee Shop Needs

Chris DeferioPodcast

The way customers and staff experience our cafes is based many experiences and moments taken together to form what they know as our culture or brand. Each experience can be broken down into many different parts that happen within even one visit and…

SHIFT BREAK: The Best Way for Every Shop to Train Baristas

Chris DeferioPodcast

Training your staff is easily one of the most important things to get right if you want to set them up for success and make sure your customers are getting a great experience every time. Every place has their own way of doing training and most of it…