Are you a “go-to” person? How do you show up at work in a way that gains trust and makes you an essential and indispensable member of the team? These are important questions to answer right now as many teams are being re-built and companies need to rely on their staff to come through more than ever. Today we welcome …
205 : Inside Caffe Florian, the World’s Oldest Coffee Shop ! | Venice, Italy
300 Years! That is how long Caffe Florian in Venice, Italy has been in continuous operation serving Venice and the world. In those years Cafe Florian has served as the cultural hub for millions of Venicians and travelers privileged to experience its art, events, unique service of food, coffee, drinks, and chocolate. Today it is all carried out in the …
203 : Empowering Women in Business w/ Katherine Knapke
In the world of specialty coffee we still have a lot of work to do when it comes to creating a context where women are given the same bias-free consideration as their male counterparts. As a result, having the confidence necessary to thrive and advance in the cafe can be hard to come by. In today’s episode we will be exploring …
201 : Igniting your Curiosity w/ Cody Gough
Curiosity is the reason we got into coffee. As we go on in our careers though, the world we thought was so big becomes much smaller. We learn the rules, the ropes, and we get busy with the business of coffee often at the expense of being fascinated by it. Today we will be discussing the importance of curiosity …
176 : Harnessing Emotions at Work w/ Andrea Hoban of Oji Life Lab
We will always have our emotions with us at work. In the fast-paced customer facing work of coffee retail we can cycle through a whole host of emotions in just one shift and not all of them are helpful to the situations we find ourselves in. One way we have tried to deal with it is by denying …
159 : Addressing Unconscious Bias w/ Lauren Lathrop of Mill City Roasters
What we think and how we act are inextricably linked. In the world of hospitality how our views and assumption about others influences everything form how we serve customers -to who we promote to leadership positions in the cafe. A large part of what contributes to our behavior is actually under the radar and as such goes unaddressed. Today we …
158 : A Management Masterclass w/ Jon Felix Lund, VP of Operations for Coava Coffee Roasters / Portland, OR
Being a manager in coffee ain’t easy. There is no end to the number of different issues vying for your attention on any given day and it can seem like you are constantly trying to keep your head above water. Managers are the most important leaders in specialty retail and in order to do our best work we need to …
157 : Four from the Floor : Interviews from Coffee Fest Indianapolis 2019
The beautiful thing about coffee is getting to explore the stories of all the wonderful individuals who make up the specialty community. Today we we do just that. In this series of four short interviews from the show floor at Coffee Fest Indianapolis we get to sit down with Stephen Garcia, General Manager at Commissary Barber & Barista, Indianapolis, IN  / Andy and Sarah Hassler, …
150 : Founder Friday w/ Kyle Wells of Torpedo Coffee, Denver, CO : Before & After Episode
On this Founder Friday we are taking a look into the before and after of Torpedo Coffee in Denver, CO. I was able to interview Kyle Wells at the Coffee Fest trade show in Denver June 2018 before ehe opened his new shop. We then sat down and talked last week about how things have played out, what has …
149 : Celina Velez, Head Roaster of Merit Coffee in Austin, TX
Celina is about to celebrate her 2 year anniversary of joining the specialty coffee community having started with no knowledge of coffee as a roasting assistant at the great Merit Coffee in Austin, TX. Through hard work, curiosity, and integrity she has worked her way to head roaster and leads a team of people producing some of the best coffee …
