The future of retail seems pretty uncertain right now. Many of us are left wondering how things will look at the end of this crisis. What will happen to the physical shop and the customers that frequent it. Whenever we consider the future, it can be pretty murky. Today we get some clarity and direction on what the future holds …
Karl Purdy is a coffee legend. Credited with kickstarting the specialty coffee movement in Ireland in 1996 he has since founded and run the amazing Coffee Angel in Dublin. From a humble mobile stand that offered great coffee and a smile, to now 5 cafes and roasting operation, Coffee Angel is an Irish coffee institution. Since the COVID-19 crisis …
Today on Founder Friday we are talking with Linda Thach, the founder of Little Skips in Brooklyn, NYC! Having come to the states as a Cambodian refugee with nothing, the comfort of food and family played a foundational role in setting the values that drive Linda today. Little Skips is a communal, artistic, accessible, and fun coffee experience that …
Hurt feelings and processing grief are all too familiar to us right now. As an owner you have had to make some tough decisions for the sake of helping the business survive this time while also trying to do good by your staff and customers. No matter…
Erica Escalante is no stranger to overcoming challenges. You might say that her experience in starting and running The Arrow in Portland, OR has prepared her to shine as a leader during this crisis. Today Erica recounts how she prepared herself, her staff, and her business to respond to the COVID-19 crisis and offers an insightful, vulnerable, and passionate look …
Today we are talking with past guest Marshall Fuss Attorney at Law. Marshall is attorney and general counsel to the Specialty Coffee Association, World Coffee Events, and Coffee Quality Institute and was a guest on episode 101 of KTTS “Avoiding Legal Pitfalls” Today he joins me to offer some guidance to shop owners on how to actions to take in …
One of the most unique things about Baratza, a legendary 20 year old home grinder company, is that people are not just loyal to them, but that those same people go out of their way to advocate for and recommend the brand to anyone who will listen. That does not happen by accident, it is cultivated and grown over time …
Today we are talking with past guest Marshall Fuss Attorney at Law. Marshall is attorney and general counsel to the Specialty Coffee Association, World Coffee Events, and Coffee Quality Institute and was a guest on episode 101 of KTTS “Avoiding Legal…
These are hard times. It is difficult to know where to begin in discussing the COVID-19 crisis and its impact on our industry. I have, like many of you, spent countless hours trying to process this and attempting to help in any way possible. There have been tears and anxiety to be sure. There has also been many bright spots …
In the midst of challenging times, there can still be hope and a way forward. Today we welcome back to the show Kathy Turiano to talk about finding hope in the face of difficulty. Kathy is the Co-Owner of Joe Bean Coffee Roasters in Rochester, NY, an award winning Roastery and cafe in Rochester, NY that has consistently set the …
