560: Bio-Innovation and Securing the Future for Coffee Farmers and Their Land w/ Felipe Sardi of La Palma y El Tucan

Chris DeferioPodcast

The world of coffee shops is fueled by the world of coffee farmers. For as long as coffee has been grown, the people who pursue the cultivation of the product we cultivate community around in the cafe have struggled and survive based on their ability to band together, invest in the land, one another, and innovate methods to secure their …

559: Myths Coffee Shop Owners Believe Part 2

Chris DeferioPodcast

And the myths just keep on coming! Welcome to part 2 of the series on Myth Coffee Shop Owners Believe. The goal here is to create space and slow down long enough to critically and intentionally examine ideas before we adopt them into the fabric of our cafes. Of course in the frenzied world many of us occupy, having time …

SHIFT BREAK! The Trend of Backwards Hospitality

Chris DeferioPodcast

Who is it we are serving when we start or work in the coffee shop? If you listen to a lot of the way people talk today, you might think we expect customers to serve our needs more than we pursue meeting the needs of and serving our customers. Today on Shift Break we will be talking about the trend …

558: Digital Natives and the Future of Coffee Shops w/Kosta Kallivrousis

Chris DeferioPodcast

Like Pepsi in 1984, coffee is the “Choice of a New Generation”… but maybe not in the same way as we of older generations are comfortable with. The ways digital natives are consuming coffee today may be unique, but as with all coffee consumers before and after, they are seeking the identity, belonging, utility, and promises associated with coffee and …

557: Founder Friday! w/ Andre Chanco of Yardstick Coffee in the Philippines!

Chris DeferioPodcast

Once again it is Founder Friday! The world of coffee encompasses vast regions of taste and culture, all united by the communal cup of coffee. In the Philippines there has been an incredible movement of specialty. Yardstick Coffee stands as one of the original specialty coffee roasters and retailers that has built a solid and growing company that continually pursues …

Shift Break! The Problem of Commiseration

Chris DeferioPodcast

In forums, trade shows, and conversations everywhere, people are talking about their problems, and that’s not a bad thing! The problem starts when the talk is not productive and starts to warp reality and damages our ability to work, serve and lead well due to the bitterness commiseration tends to produce. Today on Shift Break we will be talking about …

556: Myths Coffee Shop Owners Believe Part 1

Chris DeferioPodcast

What we believe is often a mixture of what we heard , what we have experienced, and what is convenient for us in the moment. The truth is, we are desperate for certainty and as our desperation grows, our ability to be reasonable and discern goes down. Thats when ideas turn into rules based on nothing more that our desire …

556: Myths Owner Believe Part 1

Chris DeferioPodcast

What we believe is often a mixture of what we heard , what we have experienced, and what is convenient for us in the moment. The truth is, we are desperate for certainty and as our desperation grows, our ability to be reasonable and discern goes down. Thats when ideas turn into rules based on nothing more that our desire …

SHIFT BREAK! Considering the Future You When Making Decisions

Chris DeferioPodcast

Have you ever made a regrettable decision in the moment that you would have made differently if you had given yourself a bit more time and space to reason it through? I think we have all been there. Many are there right now! Every time we decide something in the present based on desperation, impatience, or fear, the future version …

555: 3 Ways to be Better Cafe Manager

Chris DeferioPodcast

Becoming a great manager is as much for other people’s benefit as it is for your own. In order to do this you have to see it as a practice that incorporates certain mindsets and habits that contribute to developing you into the kind of person who can…