It can sometimes be hard to find qualified employees and when we see great baristas at other shops we “can’t help” thinking of offering them a job in our place. But there is a bit of an ethical problem here. When we cross a certain line, we are…
The sheer number of things we need to focus on in small business is overwhelming. Amidst the sea of tips, tricks, and tools we know we “should” utilize there are a few things that are absolute musts. Today we are going to hear from one of the world’s leading voices in running a successful small business, Henry Lopez. …
We are back! Stories from the Ground is a series of interviews that are designed to give you insights and guidance on how to thrive in the midst of the COVID crisis by hearing from amazing cafe owners and learning from their stories and experiences dealing with the shutdowns, caring for their staff, serving their customers, and keeping their businesses …
We are back! Stories from the Ground is a series of interviews that are designed to give you insights and guidance on how to thrive in the midst of the COVID crisis by hearing from amazing cafe owners and learning from their stories and experiences…
When we onboard new baristas we usually schedule them for a “Shadow Shift”. he intent is that they are to learn the ropes, observe and absorb how things are done, which will help prepare them for work on the bar. That’s the hope. In reality it…
Whether you employ in-house techs or you need to work with outside coffee tech services, today’s episode is a must listen! The cafe is a complex mix of many different professional relationships. The relationship between a shop and the coffee tech can be a tense one because it is centered around emergencies. In order to work well with the …
“Stories from the Ground” is brought to you by Ground Control. Visit them to learn more about their amazing Cyclops Brewer. www.Vogacoffee.com Download the “Take Aways“ from this episode! Stories from the Ground is a series of episodes that are designed to give you insights and guidance on how to thrive in the midst of the COVID …
Stories from the Ground is a series of episodes that are designed to give you insights and guidance on how to thrive in the midst of the COVID crisis by hearing from amazing cafe owners and learning from their stories and experiences dealing with the…
Hiring is already a daunting process. There is a lot at stake for both the employer and prospective employee. That said, we tend to find ways to make make it harder to find the right person than it has to be. In today’s Shift Break we will be going…
There are a ton of opportunities to create resiliency and a better normal through how we approach out our mindset, leadership, staff, business, and customers. As the COVID crisis is still upon us, the question remains, “What happens after this?” In today’s epiodes I am presenting something I presented to the SCA on Post-COVID Coffee and outlining various areas and …
