290 : Making Connections in Central Africa w/ Keith White Jr of Paraiso Trading!

Chris DeferioPodcast, Supply Chain

  Today we get to explore the ever growing Central African coffee farming industry with some one who’s company is creating inroads, resources, and opportunities to improve farmers lives and the global demand for their product. Keith White Jr. is the founder of Paraiso Trading. Paraiso Trading was created to connect Central African Farmers and their high quality organic produce directly to …

Tips on how to Replace a Manager

Chris DeferioPodcast

Turnover is inevitable. Even though we expect it, it’s not easy. When it comes to replacing managers though, it becomes  10x as difficult because they occupy a specialized position and typically possess a certain skill set that made them…

289 : Founder Friday w/ Ochen Simon Eidodo of Chariots Coffees, Uganda!

Chris DeferioFounder Friday, Podcast

It’s Founder Friday and we are talking with the founder of Chariots Coffees in Uganda, Ochen Simon Eidodo! Chariots coffees and Barista Academy was established in 2018 by Ochen Simon Eidodo one of the most renown Ugandan professional barista and 2018 Ugandan Barista Champion, whose experience in coffee brings a high level of quality in the coffee value chain in …

When Small Problems Grow Up

Chris DeferioPodcast

The day is full of issues calling for your attention. Most of the time there are a few urgent problems that need to be addressed and once they are, new ones seem to rush in to fix the void. Where do big problems come from?  On today’s shift break…

Reasonable Expectations

Chris DeferioPodcast

Baristas are often the subject of much complaining from leadership. “They just don’t get how hard it is” we hear them say. We talked about this last week in the Shift Break “Understanding and Bitterness”. Baristas however, are also just as likely to…

287 : Learning to Shift your Mind w/ Brian Levenson

Chris DeferioLeadership, Podcast

Whether you are behind the bar making drinks, or behind a laptop making the schedule for your baristas, you cannot rely on just one mindset to achieve the best results in your coffee shop. Just like building an agile business that can pivot well in a variety of situations, our minds must be able to shift between preparation and performance. …

Understanding and Bitterness

Chris DeferioPodcast

On this show we have talked about how leaders are typically seen by staff with some degree of skepticism and/or suspicion due to leaders having authority and how, over time, that gap is closed through building trust and empathy. If that does not…

286 : Coffee Roasting Best Practices w/ Scott Rao

Chris DeferioPodcast, Roasting

Roasting practices have come a long way in the past few decades. Today we enjoy an incredible wealth of information, resources, and sharing of technique to help us be better roasters. With all these tools a techniques available to us it can be hard to sort out the most helpful and practical bits to apply to our coffee roasting operations. …

RoR #6: Buying Less and Doing More w/ Ever Meister

Chris DeferioPodcast, Roasting

We have an incredible range of options available to us when it comes to the green coffees we purchase. Right now our habit as an industry is to spot purchase small amounts of coffee from a wide variety of producers in hopes of getting the pest of the best. The trouble with this is that, while we might believe our …