Priorities and Deep Thankfulness

Chris DeferioPodcast

This time of year I am thinking about what I am thankful for and also I am thinking about how hard it is to enter into thankfulness vs other more accessible emotions and mental states. So much of this, to my mind, has to do with the all consuming…

RoR #9 Inside the Roaster’s Tool Kit w/ Kat Melheim of Black and White Coffee and The Coffee People Zine

Chris DeferioPodcast, Roasting

Where do we even start when choosing tools for our roastery? There are an incredible number of options from basic and inexpensive -to complex and costly. In the most recent issue of Roast Magazine, today’s guest, Kat Melheim gives us an outline of tools and resources through the entire roasting process that can help clarify this dilemma. Kat Melheim (she/her) …

How You Show Up

Chris DeferioPodcast

In competition we stress about the performance and we practice the skills repeatedly in order to be able to do well on the day. While this approach is needed, there is another approach to preparation that goes deeper and helps ensure that, no mater…

314 : The 6 Essential Qualities of Coffee Shop Leaders

Chris DeferioLeadership, Management, Podcast

Do you feel like you need to be good at everything in order to be a good leader? That is a pretty common thought but the fact is that this way approach to leadership stifles both you and those you lead. Instead we should focus on what qualities will allow us to lead people with different skills than us effectively. …

Getting Over Guilt

Chris DeferioPodcast

Hustle culture teaches us that we should be working pretty much all the time. In order to succeed we need to sacrifice a lot and where the limit is nobody quite knows. What happens too often is we only really start to back off when we burn out but by…

313 : Coffee Education and Training w/ Michael Phillips of Blue Bottle Coffee

Chris DeferioBarista Craft, Career, Podcast, Training

Training and education is an ongoing process. Not just for those we are training but also for ourselves as trainers and educators. If we adopt the same type of “always learning” mentality we want to see in other, then the way we understand and conduct training will change over time. Today we will be exploring training and education through the …

Metrics Mindset

Chris DeferioPodcast

How we think of money and its place in our coffee shop’s culture will have huge implications for how your staff either engage or disengage with the success of the store. The first step is to examine our mindset and then connect the metrics to…

Exclusivity is a Bad Strategy

Chris DeferioPodcast

“We are the only coffee shop in our town that serves this!” I will bet that you have thought or said this, or some version of this phrase, yourself as you have planned or run your business. Being the only one to have something is exhilarating at…