Well 2017 is pretty much in the bag and it has been a year filled with great guests, great topics, insights, information, inspiration, and tools to help us grow. In this episode we go over some of the best lessons learned this year. It is all arranged according to the arc of a coffee career. Starting with lessons for beginning …
062: World Barista Champion 2017, Dale Harris, Has Bean Coffee
2017 World Barista Champion, Dale Harris of the of Has Bean Coffee in the UK talks with us about his winning presentation, lessons from both his professional and competition career, his advice to baristas, and what are the most pressing things that  we in coffee service should be focusing on and more! Dale brings both an elevated and grounded view …
059 : Founder Friday w/ Joshua Boyt, Metronome Coffee
Joshua brings really amazing passion, energy, and insights as we talk about his beginnings in coffee, founding his cafe and consulting business, running a great business, hiring well, and finding your true purpose. About Joshua Boyt The specialty coffee industry has been captivating Joshua since 2001. Growing up in a small town at the base of Mt. Rainier in …
055 : Personal Growth & Development w/ Jared Truby, Cat & Cloud Coffee
Pursuing personal growth and development is one of the cornerstones of success and fulfillment in work and in life. Often we can get into such a rhythm of the day-to-day at work that we forget that there is a whole world of resources at our finger tips. Jared Truby of Cat and Cloud Coffee talks with us today about how …
054 : Founder Friday w/ Nathan Quillo, Quills Coffee
Welcome to another Founder Friday! We are talking with Nathan Quillo, Founder of Quills Coffee. You will get to learn about the methods, values, and vision that makes Quills Coffee tick / The importance of buy-in and communication / What are some of the keys to their success / and the three things Nathan think every owner should do. This …
053 : Training, Trust, and Community w/ Reggie Elliott
As we build our careers we take on more responsibility and authority. Building trust and helping build the community around you is a critical part of your success and how that plays out in your cafe will determine how it plays out in the industry. As a long time trainer and industry leader, Reggie Elliott has embodied these values. We …
052 : Solving Coworker Conflict w/ Tom Henschel
Conflict at work is inevitable but it does not have to take a negative turn. Hard conversations and confrontations handled well can actually enhance your relationships, the team in the cafe, and benefit our industry as a whole. This week it is an absolute privilege that we get to learn from world renowned executive coach and communications expert, Tom Henschel. …
046 : Death by Comparison : How we practice it and ways to avoid getting caught up in it
In the coffee world, like anywhere else, we love to compare ourselves to other baristas, managers, owners etc. and see how we stack up. Often this can lead to stress, worry, depression, lack of clarity, wasted energy, loss of opportunity, and many other negative consequences. In today’s episode we explore some of the ways negative comparisons can damage your shop …
045 : Simple, Powerful Hospitality w/ Philip Turner
Providing amazing hospitality for the guests in your shop does not have to be complicated. Today’s guest, Philip Paul Turner, Manager at  Sunergos Coffee, shares his 3 step approach to providing great hospitality that has become his mantra to the staff at his shop and it can transform the way you welcome people into your space. I get to work …
043 : Founder Friday w/ Kathy Turiano: Joe Bean Coffee Roasters
This Founder Friday we talk with Kathy Turiano, Co-Owner of the award winning, Joe Bean Coffee Roasters in Rochester, NY. In this episode you will hear the epic story of how Joe Bean embraced radical change to come back from major set backs early on in the life of the business. I know you will find their example of over …
