094 : How to Map it Forward w/ Lee Safar

Chris DeferioCareer, Leadership, Podcast

We all want a fulfilling career in coffee but often times we feel trapped and disappointed with where we are and cannot see the next move. Enter Lee Safar. Lee is the owner of “Map it Forward” and host of the “Map it Forward Live Podcast”. She has amassed a world of experience and knowledge in her over 15 years of working in coffee and draws on both her expertise and other industry success stories to teach you how you can map out an amazing career, grow you business, and be a true professional.

089 : La Marzocco USA General Manager, Andrew Daday : Leadership, Innovation, service, heritage

Chris DeferioCoffee Tech, Leadership, Podcast, Supply Chain

Today we have the immense honor of talking with Andrew Daday, General Manager of La Marzocco USA! We dive into his leadership,  values, and goals as he heads up one of the worlds most iconic and respected equipment manufacturing companies. Also in this conversation we discuss the importance of La Marzocco’s relationship with the coffee shop, their vision for sustainability, …

086 : Founder Friday w/ JoEllen Depakakibo / Pinhole Coffee

Chris DeferioFounder Friday, Leadership, Podcast

086: Founder Friday! w/ JoEllen Depakakibo / Pinhole Coffee Warmth, hospitality, community, kid songs…this episode has it all! Today we get the chat with the founder of Pinhole Coffee, JoEllen Depakakibo! JoEllen’s shop, Pinhole Coffee, is an amazing little cafe nestled in the Bernal Heights neighborhood of San Fransisco. For four years now she has been living her dream of …

085 : How we Ruin the Specialty Experience

Chris DeferioBarista Craft, Career, Leadership, Podcast

It is often the little things that we allow or that escape our attention that will ruin the specialty experience for our customers in our shops. Today we discuss ways that we create unnecessary roadblocks to customers having a truly great experience in the cafe and what to do about it.  We give you a framework to use in rooting …

083: 6 Essential Books for your Professional Growth

Chris DeferioCareer, Leadership, Management, Podcast

I love recommending great books! In this episode we talk about 6 books that I think are critical to your professional development. They cover everything form hospitality, coffee knowledge, operations, management, personal growth, and vocational calling and should be a part of your library. I want to do more episodes like this so keep an eye and ear out for …

070 : Founder Friday w/ Kristian Hedborg, Alkemisten Kaffeebar, Gothenburg, Sweden

Chris DeferioFounder Friday, Leadership, Podcast

It’s Founder Friday! Today we are talking with Kristian Hedborg, the Founder of Alkemisten Kaffebar in Gothenburg, Sweden. In this interview we get to hear about how Kristian went from restaurant management school, to co-owning a cafe at 22, then founding his own cafe, Alkemisten, 3 years ago. We discuss his drive to follow his dreams, how he got his …