199 : Founder Friday w/ Mario Jimenez of Banana Dang Coffee, Oceanside, CA

Chris DeferioFounder Friday, Podcast

    It’s Founder Friday! Today we get to talk with Mario Jimenez one of the owners of Banana Dang Coffee in Oceanside, California! Mario and his wife, Thanh-Thanh Dang started Banana Dang back in 2007 in Rincon, Puerto Rico before eventually relocating to Oceanside, California. Back on the island, they served Puerto Rican coffee and homegrown bananas in all …

196 : Understanding Customer Preferences w/ Peter Giuliano

Chris DeferioPodcast, Uncategorized

    Learning about consumer trends and preferences keeps us sharp and relevant. How well our shops do will have a huge impact on everyone in the value stream of coffee and in order to do our best work we need to be paying attention to what the research says as well as doing our own research locally. Thankfully the …

195 : Organizing the Community w/ Espresso State of Mind founders Javier Alvarez and Joseph W. Gonzalez

Chris DeferioBarista Craft, Podcast

  Getting your local coffee community to come together can be a powerful way to build networks, friendships, and careers. This is what today’s guests have made their mission. Javier Alvarez and Joseph W. Gonzalez are long time professional baristas who founded Espresso State of Mindin 2017 to give their fellow baristas a platform to showcase talents, meet one another, …

193 : Founder Friday w/ Colin Whitcomb of Canary Coffee Bar

Chris DeferioFounder Friday, Podcast

It’s Founder Friday! Today we get to sit down not once, but twice with Colin Whitcomb of the newly opened Canary Coffee Barin Milwaukee, WI. In this episode we talk with Colin a couple months before Canary opened and then 3 months after to get a detailed look inside the planning and running of a new business Along with being …

191 : Retraining your Staff on new Standards

Chris DeferioPodcast, Training

  Has it been a while since you last trained the staff and practices are outdated or ineffective? As a business grows the need for raising the standards in the shop becomes an absolute necessity.  The new year is approaching and if you seek to bring in a new level of quality to you operation then making the right steps …

190 : 6 Tips for better Scheduling

Chris DeferioManagement, Podcast

Writing the schedule is one of the hardest things a manager has to take on. It is also one of the primary ways to care for the staff and the success of the cafe. It determines labor cost, quality of service, consistency of standards and more. If there is one thing that I focus on a lot with my consulting …