Every day on bars across the globe baristas are using milk to create amazing drinks. For almost as long as coffee has been served in coffee shops, milk has been a staple ingredient. Yet, in spite of its ubiquity in coffee culture, we tend to focus (understandably) more on understanding and crafting coffee than we do the milk that today …
370: Founder Friday! w/ Tony Dreyfuss of Metropolis Coffee Company, Chicago, Illinois
I am excited to present to you another great interview with an inspirational founder! This time we get to hear the story of the founding an development of a business that has long been a pillar of specialty coffee in the U.S.. We are talking with Tony Dreyfuss, Co-Founder of the award winning Metropolis Coffee Company! Tony started Metropolis Coffee …
369: Encore Episode! How to be a Cash Register Hero
It goes without saying, but I will say it anyway – first impressions matter a lot! When a customer enters your business the person that sets the tone for them is usually the barista working the cash register. With this fact in mind you’d think most bars would then invest heavily in training and equipping their staff to work this …
368 : Walking the Line Between Leadership and Friendship
We have a problem. There are plenty of people in leadership positions but many of them are afraid to step into their role and opt instead to try to avoid the difficulty by being friends with everyone. I’ll bet you know a manager or owner like this and I’ll also bet it was not necessarily an endearing quality. In an …
367 : Designing Your Coffee Shop for Community w/ Dr. Lisa Waxman
It goes without saying that most of us want our shops to be a place that attracts and fosters community. The question though is how exactly to we intentionally build our spaces to accomplish that. If we are honest, probably not as much thought or effort get put into setting up a space to purposely create community as is necessary. …
366: A Conversation w/ Chris Baca of Cat and Cloud Coffee
We all want leadership and cafe culture that inspires. Through personal and professional development we can learn how to create an environments where our values and core beliefs are lived out in real time. In spite of the inevitable challenges, set backs, and failures that come with entrepreneurship and leadership, when we bring our true selves to work in good …
365 : Spilling the Beans on Global Coffee Culture w/ Lani Kingston
Coffee is more than just a drink. It is an expression of cultural values and a vehicle through which we experience many different facets of this rich life. No matter where you are from, it is easy to think only of the our own way of enjoying coffee and then to never really explore how deeply rooted and significant coffee …
364 Founder Friday w/ Sarah Alakeel of Hjeen Coffee in Saudi Arabia
I am so excited for this month’s Founder Friday! Today we are talking with someone who has not only taken a passion and turned it into a thriving business that serves her community and culture with excellence, but has done so in the face of cultural challenges that, as a woman in Saudi Arabia, forced her to be creative in …
363 : Setting Boundaries in the Coffee Shop w/ Tom Henschel
Working in a coffee bar means working in close quarters with your fellow baristas, managers, and owners. In this daily work we will eventually begin to feel the tension and start to wonder about how we can set boundaries for ourselves so we can continue to work and still take care of ourselves. The subject of boundaries may be ruminated …
RoR #15 : Managing LTL Freight and the Nuances of green Shipping w/ Evan Gilman of Royal Coffee
How our coffee gets to us after purchase can sometimes be a confusing thing. These days, with global supply chain issues abounding, the need to understand, track, and finesse all aspects of logistics is at an all time high. One of the main areas to be aware of is LTL freight as well and planning for any issues that may …
