240 : What to do before your Build your Bar

Chris DeferioPodcast, Uncategorized

  Designing a coffee bar requires a lot of forethought and attention to detail. Unfortunately, it is often he case that bars are designed for looks and not functionality. This creates a huge amount of problems down the road with the way you baristas work, the speed of your drink prep, the way customers feel when ordering, and much more. …

Poaching and Hiring from other Shops

Chris DeferioPodcast

It can sometimes be hard to find qualified employees and when we see great baristas at other shops we “can’t help” thinking of offering them a job in our place. But there is a bit of an ethical problem here. When we cross a certain line, we are…

239 : 5 Best Practices for the Best Small Business w/ Henry Lopez

Chris DeferioBusiness, Podcast

    The sheer number of things we need to focus on in small business is overwhelming. Amidst the sea of tips, tricks, and tools we know we “should” utilize there are a few things that are absolute musts. Today we are going to hear from one of the world’s leading voices in running a successful small business, Henry Lopez. …

SPECIAL: Stories from the Ground #2 w/ Jay Sander of 392 Caffe!

Chris DeferioPodcast, Uncategorized

We are back! Stories from the Ground is a series of interviews that are designed to give you insights and guidance on how to thrive in the midst of the COVID crisis by hearing from amazing cafe owners and learning from their stories and experiences dealing with the shutdowns, caring for their staff, serving their customers, and keeping their businesses …

SPECIAL: Stories from the Ground #2 w/ Jay Sanders of 392 Caffe

Chris DeferioPodcast

We are back! Stories from the Ground is a series of interviews that are designed to give you insights and guidance on how to thrive in the midst of the COVID crisis by hearing from amazing cafe owners and learning from their stories and experiences…

Shifting the Shadow Shift

Chris DeferioPodcast

When we onboard new baristas we usually schedule them for a “Shadow Shift”. he intent is that they are to learn the ropes, observe and absorb how things are done, which will help prepare them for work on the bar. That’s the hope.  In reality it…

SPECIAL: Stories from the Ground #1 w/ Scott Carey of Sump Coffee

Chris DeferioPodcast

Stories from the Ground is a series of episodes that are designed to give you insights and guidance on how to thrive in the midst of the COVID crisis by hearing from amazing cafe owners and learning from their stories and experiences dealing with the…