378: 5 Areas to Develop in Managers

Chris DeferioCareer, Leadership, Podcast

It is easy to assume that a managers main role is only to take on basic administrative tasks. At least this is the way I would argue most shop treat the role of manager. It is too often a “set and forget” scenario that inevitably leads to  managers being in the dark, ill equipped, and frustrated. Ultimately this is all …

366: A Conversation w/ Chris Baca of Cat and Cloud Coffee

Chris DeferioBusiness, Career, Leadership, Podcast, Uncategorized

We all want leadership and cafe culture that inspires. Through  personal and professional development we can learn how to create an environments where our values and core beliefs are lived out in real time. In spite of the inevitable challenges, set backs, and failures that come with entrepreneurship and leadership, when we bring our true selves to work in good …

363 : Setting Boundaries in the Coffee Shop w/ Tom Henschel

Chris DeferioCareer, Leadership, Podcast

Working in a coffee bar means working in close quarters with your fellow baristas, managers, and owners. In this daily work we will eventually begin to feel the tension and start to wonder about how we can set boundaries for ourselves so we can continue to work and still take care of ourselves. The subject of boundaries may be ruminated …

346: Connecting People Through Coffee w/ Celeste Wong of The Girl in the Cafe

Chris DeferioBarista Craft, Career, Podcast

We take for granted the kinds of interactions and connections we make in the course of our daily professional barista lives. An incredible variety of people with unique and interesting stories and perspectives pass through our doors daily. Coupled with the story of coffee itself, this business is a rich and fascinating one. Those are the motivations that led today’s …

331 : The 7 Deadly Sins of my Career

Chris DeferioBarista Craft, Career, Leadership, Podcast

We all make mistakes. It’s part of the learning and growth process for everyone. As you go in your career you will find that there are certain types of mistakes that are worse than others in that they have a greater negative impact on you and those around you. I have been doing this coffee thing long enough to have …