Being a manager in a coffee shop may be one of the most difficult jobs in the cafe. Not only do you bear the responsibility of the daily operations, you also have the expectations from the owners as well as your barista team. Most managers are barely making is through. Much of the stress experienced can be avoided when we equip managers with tools to help them succeed in their roles, allowing them to see progress as a result of their efforts.
Today we will be talking about several essential tools that a manager needs to employ in their daily and weekly schedule to care for the cafe, the team, the business and, of course, themselves. Owners, it is your responsibility to make sure you are tangibly supporting and resourcing managers with the time and tools they need. This is a start.
Related Episodes:
- 109 : Leadership Abandonment Syndrome : Lack of development in senior staff and what to do about it
- 383 : How to Train a Manager
- 228 : Cracking the Leadership Code w/ Alain Hunkins
- 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017
- 261 : The Basics of Managing Managers
- When “Going above and Beyond” goes too Far
- 267 : The Power of Delegation
Thank you to our amazing sponsors!
Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee
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