The journey of a barista often will lead to management. That particular role of leadership in the cafe comes with a host of changes that call on people to not only care for the quality and operations of the cafe, but the people themselves. Today we are going to be talking with Justin Duenne of Quills Coffee, a manager whose journey into the role is marked by a focus on team and the constant goal of providing a great experience for both barista and guest alike.
Justin began working in coffee in 2018 with Quills Coffee in Indianapolis. With a passion for coffee and community growing, Justin stepped into a manager role for the Indianapolis shop. Throughout this time he’s helped Quills Indianapolis step into a new chapter of the company and location. Justin is also an accomplished musician and songwriter.
In this conversation we will be talking about Justin’s journey into coffee and then into management and the lessons he has learned regarding leadership, and the importance of a great team
We cover:
- Becoming a barista
- Taking on and learning leadership
- Lessons in teamwork and relying on others
- Hiring and creating the vibe
- Delivering a great coffee experience
- The connection between music performance and management
- Thankfulness and the importance of perspective
Links:
Justin on Instaram @justinduennemusic
Related Episodes:
- 054 : Founder Friday w/ Nathan Quillo, Quills Coffee
- 216 : Helping your Customers Brew at Home w/ Brian Beyke , I Brew my own Coffee Podcast
- 336: A Cafe Leadership Masterclass w/ Selina Viguera of Blue Bottle Coffee
- 366: A Conversation w/ Chris Baca of Cat and Cloud Coffee
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