Chris is an insightful and experienced coffee professional with loads to share about making cafe management efficient and effective. During his two day visit to Phoenix’s cafes, he provided our leadership team with practical approaches to create predictable work environments and supportive management relationships. His interactive, small group workshops helped our managers develop perspectives and specific ideas on how to address existing tensions, …

I was an avid KTTS Podcast listener, and was actually reaching out to see if there were resources available to help me launch my Vietnamese Coffee business. It all started as an idea, a dream — and a year later -Chris helped it come to fruition. I found that KTTS Consulting existed, and it was the answer to my coffee …

I initially thought of hiring KTTS to help me with opening our second location because of the wisdom and pure gold that I had heard on the KTTS podcast. I do not regret it one bit and it’s one of the best decisions we made in this process! Chris is super attentive with quick responses and great advice from his …

Chris was able to ask questions to better understand our culture and then lead us into templates for our documents. I was then able to take that fill out for Fika and then meet back up and go over and discuss it with Chris. Was able to bring new staff in with clear expectations and above normal training too. Chris …

I hired KTTS to help give Railway Coffee a fresh start. We had no foundation at the time and KTTS saved us years of mistakes at the beginning. KTTS thoroughly went through every aspect of our shop. He interviewed and observed baristas, went through opening and closing, surveyed inventory, and all of our policies and procedures (which were painfully inadequate …