In our world of coffee shops we feel if we can get through the day without too many disasters or fires that we are doing well. The people we put into various roles adopt a similar mindset of avoidance of bad is equal to accomplishing good. but when you reflect back on your day and even career, when you have this mindset you are left with a bag full of air. No substance to show you did a good job because none of us were identifying and work toward specifics, we were working to avoid problems and accept vague generalities.

Today on shift break we will be talking about how to set up yourself, and everyone else for success by defining the work and what a good job looks like so we can have sustainable work that fills us with the evidence of a good job, not just a bad job avoided. 

Related Episodes: 

• 172 : Why Tracking Performance is a Must!
• 489: Tips for Creating a Resilient Cafe
• SHIFT BREAK: How to Assess a Barista’s Performance
• The One-on-One : How one meeting can dramatically impact your coffee shop’s culture and morale.
• 244 : Top 10 Ways to Lose Employees