237 : Thoughts on Post -COVID Coffee

Chris DeferioCOVID-19, Podcast

There are a ton of opportunities to create resiliency and a better normal through how we approach out our mindset, leadership, staff, business, and customers. As the COVID crisis is still upon us, the question remains, “What happens after this?”

In today’s epiodes I am presenting something I presented to the SCA on Post-COVID Coffee and outlining various areas and opportunities we have to improve and come out better than before. Preparation is key and viewing this time as an opportunity is essential.

Some of the things we will cover are:

  • Vulnerability and trust
  • Crisis as an amplifier
  • Building future proof operations
  • Creating a positive culture
  • Retaining emotional connections
  • Don’t forget about mutual empathy
  • Rebooting your systems
  • And a lot more…

Links: 

223 : Building a Financially Resilient Business w/ Andrew Carroll

232 : Rebuilding your Staff with Excellence w/ Dave Stachowiak

 

All COVID-19 Focus and Relevant Episodes:

On a Resilient Coffee Community

Hope in Difficult Times w/ Kathy Turiano

General Guidance on Talking with Banks and Landlords w/ Marshall Fuss, Attorney at Law

Erica Escalante, The Arrow Coffeehouse

Karl Purdy, Coffee Angel in Dublin, IrelandÂ

The Future of Retail w/ Doug Stephens

Impact on the Supply Chain w/ Ricardo Pereira, COO, Ally Coffee

Straight Talk for Coffee Retailers w/ The Retail Doctor, Bob Phibbs

Jonathan Pascual of Taproom Coffee and Beer, Atlanta, GA

Refining your Leadership and Systems in a Crisis

Shift Break: Development in a Crisis

Shift Break: Grace and Hight Standards

Shift Break: Keep or Throw Away

Maxwell Mooney, Narrative Coffee

 

 

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