Dave Stachowiak (STA-HOW-VEE-AK) is the host and founder of Coaching for Leaders, a top 10 careers podcast on iTunes downloaded over 200K+ times monthly. Coaching for Leaders was recently selected by Inc. Magazine as one of the 12 Podcasts That Will Make You a Better Leader. Dave was also listed as one of the 25 professional networking experts to watch …
Fresh off his victory in Seattle, Kyle Ramage of Mahlkonig USA took some time to talk with us about the competition. We get into the details of his routine, his drinks, his presentations message, his dry ice frozen coffee and the challenges/lessons he experienced on the road to winning the U.S. Championship title. LINKS: www.keystotheshop.com www.mahlkonig.com www.worldcoffeeevents.org www.cafeshow.com …
KTTS 019 : 10 Reasons to Love the Customer w/ Chris Deferio CLICK HERE TO SUBSCRIBE! What do you think of when you think of “The Customer”? All too often it brings to mind annoyance, challenges, irritation, and even anger. I recently read an old article that was being newly shared around social media that was the catalyst for this episode. Tons of lists …
Episode 16: Raising the Bar on your Customer Experience w/ Michael Butterworth CLICK HERE TO SUBSCRIBE! The customer experience can make or break your cafe. There are so many seemingly small things that can derail the customers enjoyment of your shop. How can we raise the bar and focus our energy on the places that really count? What are some of …
In this episode I discuss with guest Ryan Soeder a cornerstone of any great cafe…Workflow. Ryan will break down the ins and outs of good workflow, why it is critical, and 5 ways you can improve. Resources: www.sunergoscoffee.com Follow Ryan: Twitter Instagram
