Description

In a busy cafe, the difference between a shop that turns toxic and goes under, and one that grows with and through the challenges and becomes more resilient comes down to leadership and management.

The standard coffee shop leadership experience is defined too often by passive-aggressive, insecure, and absentee/hands-off style leadership. It’s no wonder we see cafes closing so often where the most commonly sited reason was lack of communication, problems with leadership, toxic culture, all resulting in a loss of staff and business.

Let’s change that!

In this 3rd and final in the summer webinar series from Keys to the Shop we are going to explore what effective and sustainable leadership and management looks like in your cafe. Maybe this will be the most challenging of our 3 part series, but great things come on the other side of painful but necessary experiences.  If you want to lead well, this one is for you.

You will walk away with: 

• Your assumptions challenged
• A fresh viewpoint for positive leadership
• Tools for personal accountability
• Systems and insights that will make leadership and real process
• A plan for where to focus your energy in the next 6 months as you grow

This Webinar comes with:

• PDF workbook
• 1 hour of virtual consulting per live attendee
• Each person who purchases a seat will get the recording of our meeting