In order to provide excellence in the cafe, we need to focus on people. Building, caring for, and managing a team is the cornerstone of any great cafe. The potential of your coffee and hospitality depends on this! 

Today we are going to be talking with someone who has lead and managed at the highest levels of coffee. With her passion for logistics, people-first leadership, and team development, she has delivered consistent quality for staff and guests alike. I am thrilled to welcome to the show, Ewelina Kania! 

Ewelina has spent over a decade in hospitality, starting out as a barista before joining Prufrock Coffee in London. As General Manager during an eight-year stretch, she ran the entire operation, tested new concepts, and navigated the less glamorous realities of the industry – including leadership transitions, operational hurdles, and a global pandemic. She later worked as Chief Operating Officer at Barista Hustle Tools, diving deep into product logistics and global supply chains.

Today, Ewelina is Head of Operations and Logistics at Natoora Copenhagen, connecting small-scale growers with local chefs. For her, moving from specialty coffee to farm-grown produce is a seamless transition: both industries rely on passionate people who care deeply about origin and quality. Across every role, she stays focused on one core principle: a happy, supported team leads to a stronger business and a better guest experience.

We discuss:

• How Ewelina Started in Coffee by Accident
• Mastering Coffee Logistics and Workflow
• Attraction to Leadership and Team Development
• Lessons in Effective Leadership and Communication
• Time Management and Supporting Teams
• Effective Delegation and Empowerment
• Managing Conflict in Teams
• Similarities in Food and Coffee Supply Chains
• Lessons from Food Industry for Coffee
• Role of Coffee Shops in Supply Chain and Community

Links:

Instagram: https://www.instagram.com/ew__ka__/

Natoora: https://www.instagram.com/natoora/

KEYS TO THE SHOP CONSULTING HELPS YOU MAKE YOU CAFE BETTER!

Book a free call now: 

https://calendly.com/chrisdeferio/30min 

Related episodes:

• 611: What Colin Harmon Knows About Growing Coffee Shops!
• 583: Unifying Teams Across Multiple Cafes
• SHIFT BREAK! Walking Out Effective Leadership and Management
• 265 : Gaining Clarity on Transparency w/ Jonas Lorenz of The Pledge
• Sustainability Series #2 : Importing & Roasting

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