There is wisdom in taking well considered steps in your life and business. The trouble is that sometimes, when the best move is a big one, we can write it off as unwise or reckless. How can we overcome what holds us back from making the right big moves? 

Well I am pleased to welcome back to the show someone who has lived out and navigated this problem. My friend and world renowned expert in communication and negotiation, Kwame Christian! 

Kwame Christian, Director of the American Negotiation Institute. He is the author of two bestselling books: Finding Confidence in Conflict and How to Have Difficult Conversations About Race

He is a highly sought after keynote speaker and was a recent featured guest on the Mel Robbins Podcast.

Kwame is dedicated to empowering others and has helped countless individuals overcome the fear, anxiety, and emotion often associated with difficult conversations through a branded framework called Compassionate Curiosity.

As an attorney and mediator with a Bachelors of Arts in Psychology, a Master of Public Policy, and a Juris Doctorate (Law Degree), Kwame brings a unique multidisciplinary approach to making difficult conversations easier.

We discuss:

• Big swings mentality and its impact on success
• The role of identity in behavior change
• Overcoming fear and limiting beliefs
• Practical strategies for habit formation
• The concept of strategic luck and positioning
• The importance of honesty and self-awareness
• Playing small is often rooted in limiting beliefs and fear.
• Adopting an identity-based approach can accelerate behavior change.
• Small, consistent actions lead to big ripple effects over time.
• Practicing identity shifts through experiments and reminders is effective.
• Embracing uncertainty and adaptability is crucial in a changing world.

Links:

www.kwamechristian.com

REGISTER NOW FOR THE SUMMER WEBINAR SERIES! 

Build a Stronger Coffee Shop: One Step at a Time

Great coffee shops don’t happen by accident. They are built by hiring the right people, training them well, and leading them with clarity and consistency.

In this live three-part Summer Webinar Series, Chris Deferio shares the practical systems and coaching insights that have helped coffee businesses build stronger teams, healthier cultures, and more resilient operations.

Each webinar includes:

• Live instruction and Q&A
• PDF workbook
• One hour of virtual consulting for each live attendee
• Lifetime access to the recording

Register for the individual sessions that fit your current needs, or scroll down to save 20% on the complete Summer Webinar Series.

REGISTER NOW FOR THE SUMMER WEBINAR SERIES! 

chris@keystothshop.com

of book a free call now: 

https://calendly.com/chrisdeferio/30min 

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