057 : SOP’s FTW! Success through Standard Operating Procedures

Chris DeferioManagement, Podcast, Training, Uncategorized

SOPs FTW!

In order for any operation to be successful it needs to be supported by a set of well crafted Standard Operating Procedures or SOPs. In many a cafe there is a great need for more thorough, clear, and relevant communication around the daily tasks as things often get lost in translation and quality, as a result, is inconsistent. In this episode we walk you through the process of understanding, creating, instituting, and enforcing effective SOPs in your shop.

This was a topic requested by several listeners and I know, from my own experience with seeing SOPs in action, that this content will be very useful to effect positive change in your shop or to maintain a quality standard over the long haul.

ENJOY!

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Email me with comment, questions, and suggestions: chris@keystotheshop.com 

 

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