We knew it was time to find someone with the wisdom of experience and an outside perspective to help us navigate through our challenges. It was incredibly helpful to have someone to talk to that understands all of the nuances of running a coffee shop. – Chris is the perfect blend of tough love and encouragement. He gave me timelines (and held me accountable to them) which really helped me get things done that I’d been putting off for far too long. He was also an encouragement in the areas that we were actually doing well.