The KTTS Blog
Wholesale Entitlement Syndrome
I just released a Shift Break discussing the concept of poaching employees from other shops. The definition of poaching is basically that you, as an owner or manager, enter a business…
Soul Searching in the New Landscape of Retail
The last 7 months have proven one thing. We are more than what we do. Our very means of expression and provision has been stripped from us and we are now…
Professionalize, Specialize, Expand—How to Build Your Reputation and Career, No Matter What Your Role
By Bruce Tulgan If you only work hard, you’ll only get overcommitted, resentful, tired, and under siege. That’s no way to be a go-to person. So, you’d better work smart: First,…
Creative Avoidance : Thoughts on Long-game Management
It is easy for me to chase peace in the moment in order to avoid temporary pain. I mean, I am really good at fooling myself, lying to myself that if…
